poke around
Curious about econveyance conveyancing software? Perhaps these questions and answers will help.

How do I become a user of econveyance

Call 1.866.ECONVEY (326.6839) to have an econveyance representative open your account. Visit our Sign-up page for more details.

 

What type of Internet connection do I need to run the econveyance software?

For an office with less than 5 econveyance users, a high-speed Internet connection is recommended, such as DSL or cable.

For an office with more than 5 econveyance users, we strongly recommend getting a dedicated Internet connection only for the use of econveyance. Consult with your ISP about getting the "managed" high-speed Internet connection packages.

If you need help assessing your network and Internet requirements please call 1.866.ECONVEY (326.6839) and let us know.

 

What happens if my Internet connection fails?

Your Internet connection could be interrupted if your ISP encounters a network failure. Ask your firm’s IT Department to consider adding a second Internet connection through a different ISP, to provide redundancy for your mission critical Internet applications such as E-mail, BC OnLine and econveyance. As mentioned above, subscribing to a dedicated, managed Internet connection gives you guaranteed bandwidth and uptime as outlined in the Service Level Agreement (SLA) section of your contract with your ISP.

 

What are the hardware and software requirements to allow me to use the econveyance software?

Econveyance is a web-based application therefore you will need a modern web browser. We are currently supporting  Internet Explorer 7, Internet Explorer 8, FireFox 3.x (download), and Chrome 3 (download). As an option, if you plan to do EFS or upload documents to your file you will need some additional software. Please see our system requirements page for more detail.

 

Is each user in my office required to have a unique BC OnLine user ID?

Yes - each econveyance user will be required to have their own unique BC OnLine user ID and password.

 

What is the cost to use the econveyanace software?

A purchase transaction will be charged at $34.90, a refinance transaction will be charged at $27.90 and a sale transaction will be charged at $22.90, all plus GST. This is a one time charge per file, no matter how many changes you need to make to your file.

 

Can I customize the documents that are provided with econveyance?

Customization of documents can be done for you by the econveyance staff. Simply contact 1.866.ECONVEY (326.6839) to discuss customization with one of our support staff.

 

Will the documents I create be printed on our Firm letterhead?

Yes, you simply provide the econveyance help desk with a copy of your letterhead via email. It must be either a ".doc" file (which is a Microsoft Word document), a ".dot" file (which is a Microsoft Word template), a ".wpd" file (which is a Corel WordPerfect document) or a ".gif" file (which is a graphics file). If your letterhead is not available in one of these formats please let us know.

 

What format are the documents in once finalized?

Documents are finalized in PDF format, and in most cases, RTF format to allow for easy editing using Microsoft Word.

 

What are the econveyance hours of availability?

Monday to Saturday 6:00 AM until midnight 
Sunday 1:00 PM until midnight